Auto One Privacy Policy

Who We Are

Our website address is: https://www.autooneinc.com.

The email address to contact us for questions or concerns is webmaster@autooneinc.com.
The phone number is (810) 227-2787
Send correspondence to Auto One - Corporate Office, 9981 E. Grand River, Brighton, MI, 48116

This policy only applies to our site. "We" or "us" or "Auto One Glass & Accessories" or "Auto One" refer to Auto One Glass & Accessories.

Changing Privacy Policy Terms

We reserve the right to change our privacy policy terms at any time. If the privacy policy changes, we will post a notification on this website.

What Data We Collect and Why We Collect It

Auto One collects user and vehicle information data to assist with creating estimates for customer work.

We collect anonymous data on webpage usage statistics to evaluate and enhance our website.

We collect anonymous click data from our online advertisements to assist with creating advertisements that serve our customers better.

Contact Forms

While using this website, you may complete any or all forms. The form may require you to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

At your option, you may also provide demographic information (such as gender or age) about yourself, your vehicle, cover letter information, auto insurance information, previous employment information, franchise interest, etc. The type of information you provide is your sole determination and is not required.

Cookies

We use a website cookie when users clicks on an online advertisement and visits a store page. The cookie remembers your current store choice for Auto One store automatically and adjusts the phone number for your calling convenience. The cookie expires when you close your Web browser.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

Social Sharing and Site Links

This website contains links to other sites. This website also allows you to share content to social media platforms. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Analytics

We use Google Analytics to measure traffic and understand how users interact with our site. We may use other tools to measure the efficacy of our marketing campaigns. The Google Analytics terms specify that no personally identifiable information may be collected through Google Analytics (see Section 7 of the Google Analytics Terms of Service).

Who We Share Your Data With

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to answer your question.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

In certain situations, Auto One may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

How Long We Retain Your Data

For users that request an estimate on our website, we also store the personal information they provide in their user profile. Website administrators can see and edit that information.

Your Contact Information

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

hCaptcha

We use the hCaptcha security service (hereinafter "hCaptcha") on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation ("IMI"). hCaptcha is used to check whether user actions on our online service (such as submitting a login or contact form) meet our security requirements. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the "invisible mode" may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(b) of the GDPR: the processing of personal data is necessary for the performance of a contract to which the website visitor is party (for example, the website terms) or in order to take steps at the request of the website visitor prior to entering into a contract. Our online service (including our website, mobile apps, and any other apps or other forms of access offered by us) needs to ensure that it is interacting with a human, not a bot, and that activities performed by the user are not related to fraud or abuse. In addition, processing may also be based on Art. 6(1)(f) of the GDPR: our online service has a legitimate interest in protecting the service from abusive automated crawling, spam, and other forms of abuse that can harm our service or other users of our service. IMI acts as a "data processor" acting on behalf of its customers as defined under the GDPR, and a "service provider" for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha’s privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms

What Data Breach Procedures We Have in Place

If we determine there was a breach of private information, Auto One will work with affected store to contain the breach. We will assess extent and impact of event.
After containing the breach, we will determine whether specific legal protections relate to the breached information and identify the relevant reporting obligations.
We will draft a standard notification letter to individuals affected by breach and send letters per applicable legal requirements.
In addition to legally required notifications, we will determine whether other actions are required to remedy the effects of the breach (e.g. identify theft protection, notification to third parties, etc.)
We will draft an internal Breach Report and may use the report to fulfill legal reporting obligations to appropriate federal agencies. Additionally, we shall maintain records for purposes of compliance with privacy-related laws.

What Third Parties We Receive Data From

We may receive data from various third parties during the course of our work. We retain third party data only as long as it is useful or necessary.

Industry Regulatory Disclosure Requirements

As a company registered with AGRSS, we follow any procedures recommended by AGRSS in regards to customer privacy.

Our corporate stores are regularly audited to validate our compliance with the Payment Card Industry Data Security Standards (PCI DSS).

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Our entire website is secured with an SSL certificate. The webpage information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

What Rights You Have Over Your Data

If you have requested an estimate, you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

This website is directed towards adults. We do not (a) knowingly collect, use, or disclose information from children under the age of 13, (b) have actual knowledge that it is collecting, using, or disclosing personal information from children under 13, and (c) have actual knowledge that it is collecting personal information directly from users of another website or online service directed to children under the age of 13.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Last Update

2/24/2019